Refund policy

Thank you for shopping with SN TRENDS. As our handbags are handmade products, we take great care in ensuring quality before shipping.

Returns We accept returns within 7 days of delivery if the item is unused, in its original condition, and in original packaging. To initiate a return, please contact us at [your email address].

Non-Returnable Items Items that show signs of use, damage caused by the customer, or are returned after 7 days are not eligible for return.

Refunds Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days to your original payment method.

Damaged or Incorrect Items If you received a damaged or wrong item, please contact us within 48 hours of delivery with photos and we will resolve it promptly.

Shipping Costs Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.